Privacy & Security

Pori9 Privacy Policy — How Your Personal Data Is Protected

Pori9 takes your personal data seriously. This Privacy Policy clearly sets out what information is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026 SSL Encrypted In accordance with GDPR
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01 Introduction & Scope

Pori9 (https://pori9.pro) treats your privacy as a top priority. This Privacy Policy explains what information is collected when you use the pori9 website and mobile application, how it is used, who it is shared with, and how you can maintain control over your personal data.

By using any pori9 service, you agree to this Privacy Policy. We have written this policy in plain language with our Bangladeshi users in mind, so every point is easy to understand.

Please Note: This Privacy Policy applies alongside pori9's Terms and Conditions. Reading both documents together will give you a full understanding of your rights and responsibilities.

This policy applies to all pori9 services, including Sports Betting, casino games, bingo, the VIP program, and deposit services. Any third-party links on our site are governed by their own privacy policies, which are outside our control.

02 What Information Is Collected

Pori9 collects only the information necessary to provide its services. No unnecessary or excessive data is collected. A detailed breakdown of the data we collect is provided below:

Data Type What Data Is Collected When Data Is Collected
Identity Information Full name, date of birth, national ID number During Registration & KYC Verification
Contact Information Email, mobile number, and address At the time of account creation
Financial Information Mobile Banking/Nagad/Rocket number, transaction history On Deposits & Withdrawals
Device Information IP address, browser, and operating system Automatically on Every Visit
Usage Data Game history, betting patterns, login times While Using the Platform
Verification Documents Copy of NID, passport, or driving license During Identity Verification
What We Do Not Collect: Your bank PIN, password (other than in encrypted form), or full payment card number is never collected.

03 Why Data Is Collected

Pori9 collects and uses your personal data only for specific, legitimate purposes. Each piece of data collected has a clear reason behind it:

  • Account Management: To support registration, login, profile updates, and account security.
  • Identity Verification (KYC): To verify user age and identity in compliance with Bangladesh law and international anti-money laundering regulations.
  • Financial Transactions: To accurately process deposits, withdrawals, and bonus payments.
  • Customer Support: To handle support tickets, complaints, and inquiries.
  • Fraud Prevention: To detect suspicious activity and keep your account secure.
  • Personalized Experience: To provide bonus offers and game recommendations tailored to your preferences.
  • Marketing Communications: To send you promotional messages only with your consent.
  • Legal Obligations: To meet regulatory authority requirements.
Unsubscribe from Marketing Messages: You can unsubscribe from marketing emails or SMS at any time. Simply let our support team know.

04 Cookies & Tracking Technology

Pori9's website and app use cookies and similar tracking technologies to enhance your browsing experience and ensure the site functions properly.

Types of Cookies We Use:

  • Essential Cookies: Required for login sessions, security tokens, and core site functionality. These cannot be disabled.
  • Functional Cookies: Saves your language preferences, game settings, and layout choices.
  • Analytics Cookies: Fully anonymized data used to understand how users navigate the site.
  • Performance Cookies: To track page load speed and errors.
You can disable all non-essential cookies from your browser settings. Please note that some features may not work correctly if you do.

05 Data Sharing & Disclosure

Pori9 never sells your personal data or shares it with third parties without authorization. However, limited information may be shared in specific circumstances:

  • Payment Providers: Only the information necessary to process transactions via Mobile Banking, Nagad, Rocket, and Upay.
  • Identity Verification Providers: With accredited third-party verification providers as part of the KYC process.
  • Game Software Providers: To verify game outcomes and ensure fairness.
  • Legal Authorities: Under court orders, government investigations, or anti-money laundering obligations.
  • Security Partners: To prevent fraud and defend against cyber attacks.

Strict confidentiality agreements are in place with all third-party partners. They may only use your data for the specific purposes they have been engaged for.

06 Data Protection Measures

Pori9 applies industry-leading security measures to keep your data safe. Our security layers include:

  • On All Data Transmissions TLS 1.3 / SSL 256-bit Encryption.
  • Password bcrypt hashing Method stored — no employee can ever view your password.
  • Payment Information PCI-DSS Compliant Stored on server.
  • Regular Third-Party Security Audit Is operated.
  • Two-Factor Authentication (2FA) Recommended — optional but strongly advised.
  • Automatic on Suspicious Login Account Lock & Email Alerts.
  • Server Infrastructure Firewall & DDoS ProtectionProtected by.
What You Should Do: Use a strong password, keep 2FA enabled, and never share your login credentials with anyone. Watch out for phishing emails — pori9 will never ask for your password via email.

07 Data Retention Policy

Pori9 does not retain your data beyond what is necessary. However, certain information must be kept for a defined period due to legal obligations:

  • Active Account Information: For as long as the account remains active.
  • Transaction Records: 5 years from the date of the last transaction (in accordance with financial regulations).
  • KYC Documents: Up to 3 years after account closure.
  • Customer Support Contact: Up to 2 years.
  • Betting History: 2 years after account closure.
  • Log Files: Up to 12 months.

Once the retention period expires, data is securely deleted or anonymized. You may request deletion of your own data at any time, though some information may need to be retained due to legal obligations.

08 Your Rights & Controls

Every registered user on pori9 has the following rights over their personal data:

Right to Access Data

You may request to view all the information we hold about you. Contact support and the complete data will be provided within 30 business days.

Right to Correct Data

You may request corrections to any inaccurate or incomplete information. For details like your name, address, or contact info, you can also update these directly from your profile.

Right to Delete Data

You may request deletion of your data unless a legal obligation requires us to retain it. Once the designated retention period has passed after account closure, all data will be deleted automatically.

Data Portability

You may request an export of your data in a machine-readable format (JSON or CSV).

Right to Object to Processing

You can object to your data being used for marketing purposes and opt out of marketing communications at any time.

Right to Restrict Processing

You can restrict the processing of your data in certain circumstances — for example, while a dispute about data accuracy is ongoing.

To exercise any of the rights above, email [email protected] or reach out via live chat. We typically respond within 7 business days.

09 Children's Privacy

Pori9 strictly prohibits registration by anyone under the age of 18. We do not knowingly collect data from minors. If we become aware that a minor's data has been submitted to us, it will be deleted immediately and the associated account will be closed.

A note for parents — if your child has registered on this site unintentionally, please contact our support team immediately.

10 Policy Updates

Pori9 may update this Privacy Policy from time to time. For any significant changes, you will be notified via your registered email and through a login notification on the site. The date of the latest update will always be shown at the top of this page.

Minor changes such as spelling corrections or clarifications may not be announced separately, so we recommend reviewing this page periodically. Continued use of the site after a new policy is published will be considered acceptance of the updated terms.

Tips: Bookmark this page and check back monthly — especially if you are a regular pori9 user.

11 Contact & Complaints

Contact us with any privacy-related questions, concerns, or complaints. Our dedicated privacy team responds within 7 business days.

  • Email: [email protected]
  • Live Chat: Click the chat icon at the bottom right of the site
  • Support Hours: 24 hours a day, 7 days a week
We take every privacy complaint seriously. An acknowledgment will be sent to you within 48 hours of your complaint being registered.

Why pori9's Privacy Policy Can Be Trusted

We don't just make promises — every measure is actively implemented.

End-to-End Encryption

All data transmitted between your browser and our servers is encrypted using TLS 1.3. No one can intercept it in transit.

No Third-Party Sales

Pori9 never sells your personal data to advertisers or data brokers. Your data belongs to you.

GDPR & International Standards

Our Privacy Policy is built in compliance with the European GDPR and international data protection standards.

You're in Control of Your Data

View, correct, delete, or export — you have full control over your data at any time. Submit a request whenever you need.

Regular Security Audits

An independent team of experts audits our entire security infrastructure twice a year. Any vulnerabilities found are resolved promptly.

24/7 Bangla Privacy Support

Get help with any privacy questions in Bangla. Our support team is always ready to assist.

Privacy FAQs

Yes. Your Mobile Banking, Nagad, or Rocket number is stored in encrypted form and used exclusively for processing transactions. No staff member or third party can access this information without authorization. It is stored on PCI-DSS compliant servers.

Yes. A copy of your national ID is used solely for KYC verification and is stored on encrypted servers. It is permanently deleted after a maximum retention period of 3 years following account closure. This document is never shared with any third party.

Due to legal obligations, transaction records must be retained for 5 years and KYC documents for 3 years. All other personal data is permanently deleted once the applicable retention period expires. Contact support to submit a data deletion request.

No. Your betting history is completely private and confidential. This information is never shared with anyone without a lawful court order. Your family, friends, or employer cannot access it.

Send an email to [email protected] with the subject "Data Export Request". After identity verification, all your data will be sent in JSON or CSV format within 30 business days. This service is completely free of charge.

Start Playing on a Trusted Platform

Register with pori9 with your data fully protected and receive a special welcome bonus on your first deposit.

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